Business 8 sources · today Latest coverage 20 Oct 2026, 10:06 am UTC

Revolut outage disrupts account access and payments across multiple countries

Customers have been unable to open Revolut's app, access funds or make some payments, with more than 1,500 reports in Italy and restoration work still under way.

By Hushread Stories, written with AI from 8 outlets · First published 20 Oct 2026

In brief

  1. Revolut suffered a service outage on Tuesday morning, disrupting account access and payments across multiple countries.
  2. Customers reported being unable to open the app, access their funds or pay with their cards.
  3. Italy recorded more than 1,500 reports as the disruption affected users in several European countries.
  4. Revolut confirmed that multiple services were affected, while the available coverage described the outage as ongoing.
  5. The company is working to restore services, but the coverage provides no confirmed time for full recovery.
Revolut outage disrupts account access and payments across multiple countries
Source: BBC - Home

Timeline · 4 moments

4 moments Open the full timeline →

Company works to restore services amid worldwide disruption

BleepingComputer ↗

Revolut confirms outage is affecting multiple banking services

BBC - Home ↗

Customers across Europe report card payments also failing

The Next Web ↗

Disruption begins around 8am Italian time across European countries

Adnkronos - ultimoratop ↗

How it started

Revolut's problems began at around 8am Italian time on Tuesday, October 20, according to Adnkronos. The technical disruption affected access to accounts and payment systems in several European countries.

Customers were unable to open the app or reach their accounts, Xataka reported. For those affected, the disruption meant losing access to everyday banking functions, not just encountering a slow app.

How it unfolded

On October 20, reports of the disruption spread across several countries. Adnkronos reported more than 1,500 reports in Italy alone, indicating a substantial impact there.

The problems extended beyond logging in. The Next Web reported that customers across Europe were unable to open the app or pay with their cards on Tuesday morning.

Revolut confirmed that the outage was affecting "multiple services", according to the BBC. Thousands of customers reported problems, including an inability to make some payments or access funds through the app.

BleepingComputer described the disruption as worldwide and reported effects on mobile banking and fund transfers. Its coverage said the company was working to fix the problem and restore services.

Where it stands

The available coverage describes an ongoing outage, with no confirmed full restoration. Revolut's acknowledgement covers multiple services, but the reports do not establish that every customer or every payment method is affected.

The geographical descriptions vary in scope: Adnkronos identifies disruption in several European countries, while BleepingComputer describes a global outage. The supplied reports do not provide a complete list of affected countries.

What to watch

The immediate issue is whether Revolut restores account access, card payments and transfers, and whether those functions recover together. BleepingComputer reports that restoration work is under way, but the supplied coverage gives no confirmed recovery time or detailed technical cause.

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